Lakeside Electronics & Amusement Co (moneymachines.com) shipping information:
We will ship most orders of $100.00 or more free within the 48 lower states of the USA. Some larger items are excluded. Shipping for US orders under $100.00 will be calculated during checkout. To ensure prompt delivery, all in-stock orders will be shipped within one to three business days. They ship either First Class Mail or Priority Mail which usually arrive in another 2-3 business days. On the other hand, some ship by FedEx Ground which takes 3-7 business days for delivery. You can receive a free shipping quote for items not eligible for free shipping by calling us at 985-845-7146. These items generally require shipping by freight line and can take 2 to 3 weeks. The weight of the order will determine the shipping method.
Important: Large Item Shipping Information:
All large items have indicated shipping cost next to the item description. They will ship via common carrier (freight truck) and curbside delivery. Shipping times range from 2 to 3 weeks for freight delivery.
A minimum of two people must be present to accept delivery of larger products. These include Video games, Foosball, Pool Tables and Air Hockey Tables. The truck driver is only responsible for helping to get products off the truck.
Additional services, such as two-man delivery, inside delivery, or lift-gate trucks are not included in the price of the table. The cost of these additional services varies from city to city. They usually cost between $75.00 and $150.00 extra. You can usually purchase that directly from the trucking company when they call you for an appointment.
When we ship a large item via freight, the delivering carrier will contact you to set up a delivery appointment. If the carrier does not reach you directly by phone, they will leave a message or send an email requesting a phone call to arrange for a delivery appointment. Within 48 hours of the carrier contacting you, by phone or email, you must contact them to schedule a delivery.
You must schedule the delivery appointment within 3 business days from the carrier contacting you. If you don’t schedule a delivery appointment, you may incur daily storage fees. Consequently, you must pay these fees before the carrier will release your order for delivery. The carrier will deem your order undeliverable if you don’t schedule a delivery appointment within 10 days of initial contact. If the carrier deems Item(s) undeliverable they will either return them to us or our drop shipping partner that sent the item. You will have to pay all additional shipping and storage fees if they returned your order to us or our partner. You will receive NO refunds or credits if you fail to schedule a delivery appointment.
Please read and follow these steps carefully.
We FULLY insure all of our shipments but Only if you follow the shipping information guidelines below.
You must thoroughly inspect all of your packages before accepting delivery. Before signing and accepting packages from any freight shipping companies, be sure to carefully inspect the item for damage. If you receive a significantly damaged package or if it is missing the carton you should not accept the delivery without contacting us first.
If you refuse delivery, you must note on your shipping receipt refusal due to damaged contents. Include a detailed description of the damage. If there is any visible damage that you believe is minor, you must write a detailed description of the damage. Write it on your shipping receipt or bill of laden. It should include a detailed description of damage, exactly where the damage is and the words “SUBJECT TO FURTHER INSPECTION”.
If the driver does not allow you to sign the delivery receipt in the above-mentioned procedures, sign “Refusal of Delivery Due to Damage” and call us. When you sign for the package, that indicates that you received the order in good condition. As a result, there will be no chance of filing a damage claim with the shipping company. Only sign for a package if you are sure that the contents are in good condition with no damage. If you sign for an item, as free and clear of damages, it will be your responsibility, no exceptions. You must report all damage to us within 2 days of receipt of merchandise.
